FAQs

What is a succulent?

Succulents or “fat plants” are drought resistant plants that owe their unusual appearance and long lifespan to the ability of its leaves and stem to store water. They thrive in dry environments with low rainfall.

 

What is a succulent cutting?

Succulent cuttings have been cut from the stem and are now rootless. By using cuttings for arrangements, there is no need for soil, allowing our designers to create more unusual designs.

 

Does Urban Spikes have a retail location?

Not yet…stay tuned. For the moment, customers can choose delivery for a fee of either $10 or $15 depending on the destination or pickup their purchase from our “studio”.

 

Do you offer delivery?

Currently, we only offer delivery within the DFW METROPLEX for a fee of either $10 or $15 depending on destination. Our team is busy creating several designs available for nationwide shipping. Sign up for our newsletter to be the first to know about product updates.

 

How do I care for my arrangement?

Urban Spikes solely utilizes succulent cuttings to create its arrangements. No watering or misting is required to maintain the arrangement, only a little indirect sunlight to increase its lifespan. Cuttings generally last from 1 to 6 months.

 

How do I order replacement cuttings?

Urban Spikes is happy to offer a refreshment service for our clients, when it’s time for new succulents contact urbanspikes@gmail.com to order replacement cuttings. We offer delivery of your new succulents for $10, or delivery including styling for $20.

 

Will my arrangement look the exact same as the picture on the website?

All arrangements vary slightly as they are created using natural objects. However, this means your custom design will truly be one of a kind! When creating arrangements natural accents will be matched as closely as possible to the design selected. The customer will be contacted regarding any necessary substitutions.

What is a cut succulent?

Think of it as a cut flower that lives for months. Succulent cuttings are rootless and owe their long lifespan to the water stored in its leaves and moisture in the air.

 

How do I not kill my arrangement?

Don't mist, water or spritz. Just enjoy and offer your monthly friend a little indirect sunlight. Cuttings generally last from two to six months depending on the type and its living conditions with NO care.

 

My succulents are dead, what do I do?

This is the truly fun part of owning one of our arrangements. You can simply replace only the succulent (leaving the rest of the design intact) and continue to enjoy your piece. Change out the color or type, and make it look truly different.

 

Will my arrangement look the exact same as the picture on the website?

Yes. Well, pretty close. Part of nature's beauty is everything is slightly different. This means your design will truly be one of a kind! When creating arrangements natural accents will be matched as closely as possible to the design selected. If any big changes are necessary, you will be contacted regarding any necessary substitutions.

 

Does Urban Spikes have a retail location?

No, but we have a great website!!

 

Do you offer delivery?

Of course, we do! Please refer to the following page for an overview of delivery areas and corresponding rates. Click Here for More Info

 

What's the cheapest design you offer?

We have several $25 designs available which are great for token gifts. Most of our designs start $55 and up.

 

How fast can I get an arrangement?

If we can we'll make it happen with rush processing. Most orders are turned around in two-to-three business days.

 

Where can I see all of your products?

Check out our gallery of images and off-the-shelf collections. Instagram is another place to see our work. If you find an image of something on there, screenshot it to our email address and we'll tell you how to order it.

 

I have no budget, what can you make me?

If you let us go wild, we will. Some of the geodes and natural accents we use can be pricey. Please let us know your budget and we'll always work to respect it. If you truly have none, we're certainly happy to handle those request, as well.

 

Will you create an arrangement in one of my containers?

Of course, we love coming up with unique designs and seeing all the different containers clients have gathered over the years.