What is a cut succulent?
Think of it as a cut flower that lives for months. Succulent cuttings are rootless and owe their long lifespan to the water stored in its leaves and moisture in the air.
How do I not kill my moss arrangement?
Do nothing! It’s that easy. Our moss is preserved and requires no maintenance. Still have questions? Text or email a photo of your design with your question to 469-987-4235 or jennifer@urbanspikes.com
My succulents are dead, what do I do?
This is the truly fun part of owning an Urban Spikes arrangement. You can simply replace the dead succulent (leaving the rest of your design intact) and continue to enjoy your piece. Replacements range from $15-$30 a piece. Give us a call: 469-987-4235
Will my arrangement look the exact same as the picture on the website?
Part of nature's beauty is everything is slightly different. When creating your arrangement, natural accents will be matched as closely as possible to the design selected. If any big changes are necessary, you will be contacted regarding any necessary substitutions.
Does Urban Spikes have a retail location?
No, but we have a studio at 4885 Alpha Rd. Ste 115. We are available Monday through Friday from 10am-2pm or by appointment. Call or text us at 469-987-4235 to schedule a time to drop by and see Urban Spikes first hand.
Do you offer delivery/shipping?
Currently, we only offer local delivery to the DFW area. For local delivery simply enter your zip-code upon checkout and choose your delivery day! It's that easy. (48 hr notice required). Styles available for nationwide shipping are COMING SOON!
How fast can I get an arrangement?
We offer delivery within 48 hrs of any order placed by 12pm the corresponding day. You can either select this option at checkout or give us a call. Most orders are turned around in three-to-five business days. If you need an arrangement same day, give us a call: 469-987-4235.
Where can I see all of your products?
Check out our gallery of images and off-the-shelf collections. Instagram is another place to see our work. If you find an image on Instagram you would like to purchase, you can either send it in a Direct Message to our Instagram profile or screenshot and email/text the image to us and we'll help you place an order.
Will you create an arrangement in one of my containers?
Of course, we love coming up with unique designs and seeing all the different containers clients have gathered over the years. Give us a call!
I have no budget, what can you make me?
If you let us go wild, we will. Some of the geodes and natural accents we use can be pricey. Please let us know your budget and we'll always work to respect it. If you truly have none, we're certainly happy to handle those request, as well. Tell us more about what you are looking for here.